So far we have considered how we identify people at risk of being cold in their home, and we have thought about what influences their decisions and behaviour. In Part 3 we would like you to think about what action needs to be taken to improve the situation for people like Pat. It is not appropriate to everyone who works with or supports older people to be experts in energy, housing or health. What is important is to know how we can help people access the help they need. In order to do this we need to assess, refer and work together with others. Partnership working is essential if we are to ensure all older people are living in appropriate temperatures for physical and mental health.
You will probably have considered a number of things in response to this question based on your own experience. It would be helpful for you to discuss the issues raised by your reflection with other people to broaden your understanding. If you have any gaps in your knowledge it would be useful to identify this learning need on the action plan that is part of the log book.